Cancellation Policy
Every appointment is specially reserved just for you. To secure your reservation, we require either a reservation deposit or a valid card on file at the time of booking.
For online reservations, a reservation deposit of up to 50% of the scheduled service cost may be collected and will be applied toward your final service total on the day of your appointment. For reservations made by phone, a valid card on file is required to hold your appointment.
As a courtesy to our service providers and guests on our waiting list, we ask that any changes, cancellations, or rescheduling requests be made at least 48 hours before the start of your reservation. With at least 48 hours’ notice, any deposit paid will be transferred to your new reservation date, or no fee will be charged to your card on file.
Failure to provide at least 48 hours’ notice, cancelling after the 48-hour window, or missing your appointment without notice will result in the forfeiture of your reservation deposit or a charge of 50% of the scheduled service cost to the card on file.
LF&D Salon requests that all cancellation and rescheduling requests be made by phone call or voicemail. Our 48-hour cancellation policy allows us the opportunity to offer reserved appointment times to guests on our waiting list and helps us protect the time reserved specifically for you.
We appreciate your understanding and respect for the time we have reserved to provide you with an elevated salon experience. If you have any questions regarding our reservation or cancellation policies, please contact us. Thank you for choosing Live Free & Dye Salon.
